CLINIC IN FOCUS: MountainView Outpatient Wound Care & Hyperbaric Center
Clinic Name: MountainView Outpatient Wound Care & Hyperbaric Center
Location: 3150 N Tenaya Way, Suite 115, Las Vegas, NV 89128
Website/phone: https://mountainview-hospital.com / 702.962.7550
How long in business: 3+ years
How many chambers: 2 Perry Sigma 40 mono-chambers How many physicians/nurses/CHTs: 15
Medical director: Naz Wahab, MD
What are the most common indications treated at your clinic? Diabetic lower extremity wounds, then venous stasis ulcers. We are seeing a rapid rise in lymphedema-associated wounds.
What is the most memorable treatment success story that has come out of your clinic? Two years ago, we treated a 60-year-old gentleman for a scratch on his leg. Within two days, he had a sinus tract 18 cm deep and the depth of his wound was down to bone. He required several debridements, several cellular tissue skin substitutes, a couple of rounds of maggot therapy, and IV antibiotics—all to save his leg and its full function. Thirteen months later, we said goodbye to him. When he left us, he had full function of his leg without significant deformities. He was so delighted with our care, he referred his brother to us eight months later. Fortunately, his brother’s wound was not as serious and only required our care for a couple of months.
Do you work with a management company? If so, which one? No, we are very fortunate to be owned and operated by our hospital. We have been very successful while exceeding our budgeted revenue and patient volume, without a management company.
If you had to pick one thing to attribute your clinic’s success to, what would it be? Most outpatient wound care centers are run by general surgery and/or podiatry; ours has nurse practitioners, internal medicine, cardio-thoracic surgeons, podiatry, physical therapist and wound certified nurses. Our patients see any one of the specialists as their condition changes or warrants to ensure they get advanced care from day one.
What is one marketing recommendation that you can make to help clinics increase their patient load? Stress that people with wounds can and should reach out to a wound care center if their wounds don’t start healing within two weeks.
Is there are any additional question you’d like to answer, or any other information about your clinic you’d like to showcase? Our department was recognized for developing a wound coalition that included HCA hospitals within the Las Vegas market. Quarterly, 27-33 wound care staff & providers meet over dinner to discuss projects they are working on and best practices. We started this two years ago and the staff are very engaged. MountainView won HCA’s Innovator’s Award for developing a highly skilled work group, all for the sake of sharing ideas